Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry Level IT Support Specialists for remote roles based in El Paso, TX. No prior experience required – we invest in your growth through hands-on training in cybersecurity, network administration, and cloud technologies. Enjoy flexible remote work while building in-demand skills with industry certifications. Join our innovative team and accelerate your professional journey with mentorship, competitive benefits, and clear advancement paths.
Responsibilities
- Provide remote technical support for hardware/software issues
- Configure and troubleshoot network systems and cloud platforms
- Document technical procedures and maintain knowledge base
- Collaborate with senior engineers on complex IT projects
- Monitor system security and implement best practices
- Train end-users on new technologies and protocols
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Self-motivated with ability to learn independently
- Proficiency in Microsoft Office Suite
- Valid driver's license for occasional on-site visits