Job Description
Join Detroit's fastest-growing tech company with our paid training program for aspiring IT professionals! We're urgently hiring motivated individuals with no prior experience to launch their careers in high-demand IT roles. Our comprehensive 12-week paid training program combines classroom learning with hands-on experience, preparing you for a full-time position as an IT Support Specialist. Benefit from mentorship from industry experts, cutting-edge curriculum, and guaranteed employment upon successful completion. Don't miss this urgent opportunity to build a stable career in Detroit's thriving tech sector!
Responsibilities
- Provide technical support for hardware, software, and network systems
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Manage user accounts and access permissions in Active Directory
- Document IT issues and resolutions in service ticketing systems
- Collaborate with team members on IT infrastructure projects
- Train end-users on new technologies and best practices
- Maintain system security protocols and data backups
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Willingness to learn and adapt to new technologies
- Valid driver's license and reliable transportation
- Pass background check and drug screening