Job Description
Launch your tech career with our comprehensive paid training program! TechGrow Solutions Inc. is seeking motivated Entry-Level IT Support Specialists in Sacramento to join our growing team. No prior experience required – we provide hands-on training in network administration, cybersecurity basics, and cloud technologies. This full-time role offers structured mentorship, industry certifications, and clear career advancement paths. Join a forward-thinking company committed to developing the next generation of tech professionals.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1 technical support to internal/external clients
- Document IT procedures and maintain accurate service logs
- Collaborate with senior engineers on network security protocols
- Participate in rotational training modules across IT domains
- Assist with system monitoring and performance optimization
- Contribute to IT documentation and knowledge base articles
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset and patience
- Willingness to obtain CompTIA A+ certification
- Valid driver's license and reliable transportation
- Must pass background check and drug screening