Job Description
Launch your tech career with our comprehensive paid training program! No experience required – we provide everything you need to succeed as an IT Support Specialist. Join our dynamic Philadelphia team and gain hands-on experience in network administration, cybersecurity fundamentals, and system troubleshooting. This 12-week program combines classroom instruction with real-world project work, ensuring you job-ready skills for in-demand roles. Our graduates enjoy competitive salaries, growth opportunities, and a supportive work environment focused on your development.
Why Join Us?
- Full salary during training period ($18/hour)
- Industry-recognized certifications included
- Mentorship from senior IT professionals
- Guaranteed interview upon program completion
- Comprehensive benefits package (health/dental/vision)
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to internal staff via phone, email, and chat
- Document IT processes and create knowledge base articlesMonitor network security and implement basic protocols
- Collaborate with cross-functional teams on IT projects
- Participate in ongoing training to maintain technical skills
- Assist with asset management and inventory control
Qualifications
- High school diploma or equivalent (degree preferred)
- Passion for technology and willingness to learn
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer literacy (Windows OS, Microsoft Office)
- Ability to work independently and in team environments
- Valid Pennsylvania driver's license (for occasional site visits)
- Background check and drug screen required