Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists to join our Orlando team. No prior experience required – we invest in your growth through hands-on training, mentorship, and structured career advancement pathways. You'll gain cutting-edge skills in network administration, cybersecurity fundamentals, and cloud technologies while working with Fortune 500 clients. Our culture values curiosity, collaboration, and continuous learning, making this the perfect stepping stone into a high-demand field.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Diagnose and resolve user issues via phone, email, and remote access
- Install, configure, and maintain IT infrastructure components
- Document technical processes and create knowledge base articles
- Collaborate with senior engineers on complex system implementations
- Participate in cross-departmental IT projects
- Adhere to security protocols and compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to obtain industry certifications during training