Job Description
Launch your tech career with our comprehensive paid training program! TechGrow Solutions Inc. is seeking motivated individuals for our Entry-Level IT Support Specialist role in Houston. No prior experience required – we provide all necessary training to transform you into a confident IT professional. Enjoy competitive pay, flexible remote work options, and a clear career growth path. Join our dynamic team and build foundational skills in system administration, network security, and cloud technologies.
Responsibilities
- Complete 8-week paid training covering IT fundamentals, cybersecurity basics, and cloud platforms
- Provide remote technical support to clients via phone, chat, and email
- Diagnose and resolve hardware/software issues following company protocols
- Document troubleshooting steps and maintain accurate case logs
- Collaborate with senior engineers on complex technical challenges
- Participate in weekly skill-building workshops and certification prep
- Contribute to knowledge base articles for team-wide use
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Strong problem-solving abilities and logical thinking skills
- Excellent written and verbal communication skills
- Basic computer proficiency with willingness to learn technical systems
- Self-motivated with ability to work independently in remote setting
- Comfortable learning through online modules and virtual labs
- Valid U.S. work authorization and reliable internet connection