Job Description
Launch your tech career with our comprehensive paid training program! TechCorp Solutions is seeking motivated individuals to join our IT Support team in sunny Miami, FL. No prior experience required – we provide everything you need to succeed. Learn cutting-edge systems, network infrastructure, and cybersecurity protocols while earning a competitive salary. Enjoy mentorship from industry experts, flexible work arrangements, and clear pathways to advancement. Join a dynamic team fostering innovation and professional growth. Apply today to transform your passion for technology into a rewarding career!
Responsibilities
- Provide Tier 1 technical support to internal and external users via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems (Windows, macOS, Office 365)
- Document incident resolutions and maintain accurate knowledge base entries
- Collaborate with senior engineers on complex system implementations
- Participate in ongoing training modules to expand technical expertise
- Adhere to IT security protocols and compliance standards
- Contribute to system optimization projects and process improvements
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and willingness to learn technical systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience (retail or hospitality acceptable)
- Valid driver's license and reliable transportation
- Pass background check and pre-employment drug screen
- Must be authorized to work in the United States