Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Careers Inc. is seeking motivated individuals in San Jose to become IT Support Specialists. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Join our collaborative team and gain industry-recognized certifications while earning a competitive salary. Enjoy career growth opportunities, flexible work arrangements, and a supportive learning environment designed to transform beginners into tech professionals.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Diagnose and resolve technical issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems
- Document support tickets and maintain accurate records
- Collaborate with senior engineers on complex infrastructure projects
- Participate in ongoing training to master emerging technologies
- Deliver exceptional customer service with a solutions-oriented mindset
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and interpersonal skills
- Ability to learn technical concepts quickly
- Detail-oriented with excellent organizational abilities
- Team player with collaborative mindset
- Passion for technology and continuous learning
- Valid driver's license and reliable transportation