Job Description
Join our dynamic team at InnovateTech Solutions as an Entry-Level IT Support Specialist! We're urgently seeking passionate tech enthusiasts to jumpstart their careers in Tulsa's thriving IT sector. This is your opportunity to gain hands-on experience with cutting-edge technologies while providing critical support to our clients. Enjoy a collaborative environment, mentorship from industry experts, and a clear path for professional growth. Don't miss this urgent opening – apply today!
Responsibilities
- Provide technical support for hardware, software, and network issues
- Assist users with system troubleshooting and problem resolution
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and solutions in ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Conduct routine system maintenance and security updates
- Deliver exceptional customer service via phone, email, and in-person
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Customer service experience preferred
- CompTIA A+ certification a plus
- Ability to work in a fast-paced, deadline-driven environment
- Valid driver's license required for occasional on-site visits