Job Description
Join Detroit's fastest-growing tech firm as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals passionate about technology and customer service. This is your golden ticket to launch a rewarding IT career in Detroit's booming tech ecosystem. Enjoy competitive pay, comprehensive benefits, and mentorship from industry veterans. Don't miss this opportunity to grow with us!
Responsibilities
- Provide first-level technical support for hardware/software issues
- Manage user accounts and system access permissions
- Install and configure computer systems, networks, and printers
- Document IT procedures and maintain service logs
- Collaborate with senior IT on infrastructure projects
- Train employees on technology best practices
- Monitor system performance and security protocols
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license required