Job Description
Immediate opportunity for passionate tech professionals! TechSolutions Group is urgently seeking an Entry-Level IT Support Specialist to join our dynamic team in Arlington, TX. This is your gateway to a thriving career in information technology with competitive compensation, comprehensive benefits, and rapid growth opportunities.
We provide hands-on training in cutting-edge technologies and foster a collaborative environment where your problem-solving skills shine. If you're ready to launch your IT career and make an immediate impact, apply today!
Responsibilities
- Diagnose and resolve hardware/software/network issues for 150+ users
- Deploy and configure Windows 10/11 workstations and enterprise applications
- Manage Active Directory accounts, permissions, and group policies
- Document IT processes and maintain ticketing system accuracy
- Assist with cybersecurity protocols and vulnerability assessments
- Provide user training on Microsoft 365 and collaboration tools
- Monitor system health and perform preventative maintenance
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ certification preferred (willing to train)
- Basic knowledge of Windows OS, networking, and cloud services
- Strong analytical and troubleshooting abilities
- Excellent written/verbal communication skills
- Customer-focused mindset with patience and adaptability
- Ability to lift 30lbs and work in rack environments