Job Description
Join our dynamic team as an Entry Level IT Support Specialist in Oakland, CA! We're urgently hiring passionate tech enthusiasts to provide critical infrastructure support to our growing client base. This is your chance to launch your IT career with hands-on experience in network administration, system maintenance, and cybersecurity best practices. Work alongside industry experts in a collaborative environment that values innovation and professional growth. Immediate start available for the right candidate!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, and servers
- Monitor system performance and troubleshoot technical problems
- Document IT procedures and maintain accurate asset inventory
- Collaborate with team on cybersecurity initiatives and access management
- Assist with cloud service administration (AWS/Azure)
- Support office equipment setup and maintenance
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- CompTIA A+ or similar certification preferred
- Valid California driver's license required