Job Description
Are you ready to kickstart your career in technology?
Apex Digital Solutions is urgently hiring Entry-Level IT Support Specialists in Oklahoma City. We are looking for motivated individuals who are eager to learn and grow within a dynamic tech environment. If you have a passion for computers and problem-solving but lack formal experience, this is the perfect opportunity for you. We provide comprehensive on-the-job training and mentorship to help you succeed.
Join our team and become part of a company that values innovation and employee growth.
Responsibilities
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Diagnose and troubleshoot hardware, software, and network issues to ensure optimal system performance.
- Assist in the installation, configuration, and maintenance of computer equipment and peripherals.
- Document all technical issues and resolutions in the helpdesk ticketing system.
- Collaborate with senior IT staff to implement new technology solutions and improve workflow processes.
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred but not required).
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Strong interpersonal and communication skills with the ability to explain complex technical concepts to non-technical users.
- A proactive attitude towards learning new technologies and solving problems.
- Ability to work effectively in a team-oriented environment.