Job Description
Are you looking to kickstart your career in the booming tech industry?
Apex Digital Solutions is urgently hiring for an Entry Level IT Support Specialist in San Antonio, TX. We believe in growing talent from within, which is why we offer comprehensive, paid training for all new hires. No prior experience is necessary—just bring your drive and willingness to learn.
Join a team that values innovation and professional growth. As a Full-Time employee, you will receive mentorship from senior engineers and the tools you need to succeed in a modern, fast-paced environment.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Manage and resolve incoming support tickets in a timely and professional manner.
- Assist in the installation, configuration, and maintenance of desktops, laptops, and peripherals.
- Collaborate with the IT team to document technical procedures and create user guides.
- Monitor system performance and alert the team to potential issues before they affect users.
- Conduct onboarding sessions for new employees to ensure they have the necessary tools.
- Participate in continuous learning opportunities to stay updated with the latest technology trends.
Qualifications
- High School Diploma or GED required; Associate's or Bachelor's degree in IT, Computer Science, or a related field is a plus.
- No prior IT experience required; we provide the training!
- Strong desire to learn new technologies and solve complex problems.
- Excellent written and verbal communication skills.
- Basic computer literacy (proficiency in Microsoft Office Suite is highly desirable).
- Ability to work in a collaborative team environment and meet deadlines.
- Reliable transportation and willingness to work full-time hours (Monday-Friday).