Job Description
Launch your tech career with our comprehensive paid training program! TechForward Solutions is seeking motivated entry-level professionals to join our dynamic IT Support team in Chicago. We provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies—no prior experience required. Join a culture of innovation where your growth is our priority.
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide technical support to internal staff via phone, email, and chat
- Document IT procedures and create troubleshooting guides
- Collaborate with senior engineers on infrastructure projects
- Monitor system performance and resolve security incidents
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service aptitude
- Ability to learn new technologies quickly
- Willingness to obtain CompTIA A+ certification
- Valid U.S. work authorization required
- Pass background check and drug screening