Job Description
Launch your tech career with our comprehensive training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists in San Diego. No prior experience required—we provide paid hands-on training in network administration, cybersecurity basics, and cloud technologies. Join our dynamic team and grow into a full-fledged IT professional while enjoying competitive benefits and career advancement opportunities.
Responsibilities
- Complete structured IT training modules covering hardware, software, and network systems
- Provide tier-1 technical support to employees via ticketing systems and chat
- Assist with system installations, configurations, and troubleshooting
- Document IT processes and maintain accurate service records
- Collaborate with senior engineers on complex technical issues
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent; college degree preferred
- Strong problem-solving skills and analytical mindset
- Basic familiarity with Windows/macOS operating systems
- Excellent communication and customer service abilities
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional equipment pickups)
- Passion for technology and continuous learning