Job Description
Launch your career in technology with our comprehensive training program! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists in Dallas. No prior experience required—we provide hands-on training in networking, cybersecurity, and system administration. Join our dynamic team to gain industry-recognized certifications while supporting enterprise clients across North Texas.
Our 12-week paid training program covers cloud technologies, hardware troubleshooting, and customer service excellence. After completion, you’ll transition into a full-time role with career advancement opportunities into cybersecurity, DevOps, or infrastructure management.
Responsibilities
- Install, configure, and maintain hardware/software systems under mentorship
- Provide technical support via phone, email, and remote assistance
- Document IT incidents and solutions using ticketing systems
- Collaborate with senior engineers on network security protocols
- Participate in cross-functional projects to optimize IT infrastructure
- Complete certification modules during training period
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and willingness to learn technical skills
- Strong problem-solving and communication abilities
- Ability to work flexible hours including occasional weekends
- Valid driver’s license for occasional client site visits
- Passion for technology and continuous learning