Job Description
Launch your career in technology with our comprehensive entry-level IT training program! TechCorp Solutions is seeking motivated individuals in Washington DC to join our growing team as IT Support Specialists. No prior experience required – we provide paid hands-on training in hardware repair, software troubleshooting, and network administration. Our 12-week program combines classroom instruction with mentorship from senior engineers, ensuring you gain real-world skills. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in the heart of DC. Transform your passion for technology into a professional career today!
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person requests
- Install, configure, and troubleshoot hardware and software systems
- Assist with network connectivity issues and security protocols
- Document technical issues and resolutions in ticketing systems
- Participate in ongoing training modules to expand technical knowledge
- Collaborate with cross-functional teams on system upgrades
- Maintain inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication and customer service skills
- Willingness to learn new technologies and adapt to changing systems
- Ability to work independently and as part of a team
- Valid driver's license (for occasional off-site support)
- Pass background check and pre-employment screening