Job Description
Launch your career in technology with our comprehensive training program! TechGrow Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in sunny San Diego. No prior experience required – we provide all necessary training to transform you into a tech professional. Enjoy competitive benefits, career growth opportunities, and a collaborative environment where innovation thrives. Perfect for recent graduates and career changers passionate about technology!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate knowledge base
- Collaborate with senior team members on complex technical issues
- Participate in continuous learning and skills development sessions
- Assist with cybersecurity best practices implementation
- Support office equipment maintenance and network operations
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and willingness to learn technical skills
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Customer service-oriented mindset with patience and empathy
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation