Job Description
Launch your tech career with comprehensive training and hands-on experience! TechGrowth Solutions is seeking motivated entry-level candidates for our IT Support Specialist program. No prior experience required – we provide all necessary certifications and mentorship. Join our dynamic Indianapolis team and gain real-world skills in network administration, cybersecurity fundamentals, and cloud technologies. Enjoy competitive pay, benefits, and clear advancement pathways.
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Assist with network monitoring and basic troubleshooting
- Document IT incidents and maintain service logs
- Support cybersecurity best practices under guidance
- Collaborate with senior engineers on complex projects
- Participate in training sessions and certification programs
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and troubleshooting interest
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset and teamwork focus
- Valid driver's license (for occasional site visits)
- Passion for technology and continuous learning