Job Description
Launch your tech career with our award-winning training program! No prior experience required. TechStart Solutions Ltd is seeking ambitious individuals to join our London-based IT Support team. We provide comprehensive paid training in cloud computing, network security, and system administration. Our 6-month mentorship program ensures you gain real-world experience while earning a competitive salary. Join 200+ graduates who've successfully transitioned into permanent IT roles.
What We Offer:
- Full salary during training period
- Industry-recognized certifications (CompTIA A+, Google IT Support)
- Career progression to Senior Specialist within 18 months
- Hybrid work model (3 days office/2 days remote)
Responsibilities
- Provide Tier 1 technical support to enterprise clients
- Deploy and configure cloud infrastructure (AWS/Azure)
- Document IT procedures and knowledge base articles
- Collaborate with senior engineers on complex incidents
- Participate in rotational cross-team training modules
- Maintain security protocols and compliance standards
- Support hardware/software lifecycle management
Qualifications
- High school diploma or equivalent; STEM graduates preferred
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Customer service mindset with clear communication skills
- Willingness to obtain industry certifications
- Ability to work flexible hours during on-call rotations
- Valid UK work authorization (visa sponsorship available for eligible candidates)