Job Description
Join our dynamic team as an IT Support Specialist where your career growth is our priority! We provide comprehensive paid training to transform motivated beginners into tech professionals. Enjoy a collaborative environment, mentorship from industry experts, and a clear path to advancement. Perfect for career changers and recent graduates!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document issues and resolutions in our ticketing system
- Assist with network security protocols and best practices
- Participate in ongoing training programs to enhance skills
- Collaborate with senior team members on complex projects
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn new technologies through our training
- Ability to work in a fast-paced team environment
- Customer service mindset with patience and empathy