Job Description
Join our award-winning IT team and kickstart your career in technology! No prior experience required – we provide comprehensive paid training to transform motivated individuals into skilled IT professionals. This full-time role offers competitive pay, growth opportunities, and a supportive environment to launch your tech career in Los Angeles.
What We Offer:
- 8-week paid training program covering networking, security, and system administration
- Industry certifications (CompTIA A+, Network+)
- Career advancement path to senior roles
- Health benefits and 401(k) matching
- Modern downtown LA office with collaborative workspace
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and chat
- Install, configure, and troubleshoot hardware/software issuesDocument incidents and resolutions in ITSM system
- Collaborate with senior engineers on complex problems
- Participate in training modules and certification prep
- Adhere to IT security policies and best practices
Qualifications
- High school diploma or equivalent required
- Basic computer literacy (Windows, Office Suite)
- Strong problem-solving and communication skills
- Ability to lift 15 lbs for equipment handling
- Must pass background check and drug screening
- Enthusiasm for technology and willingness to learn
- Valid California driver's license (company vehicle provided)