Job Description
Join our award-winning tech team in Charlotte! We're seeking motivated individuals to launch their IT careers through our comprehensive paid training program. No prior experience required – we provide everything you need to succeed. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in one of America's fastest-growing tech hubs.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide end-user support via phone, email, and chat
- Document technical issues and resolutions
- Collaborate with senior engineers on complex projects
- Maintain security protocols and best practices
- Participate in ongoing training and certification programs
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities
- Excellent written and verbal communication
- Customer service mindset
- Willingness to learn new technologies
- Valid driver's license (for occasional site visits)