Job Description
Join our innovative tech team and kickstart your career with an immediate start opportunity! We're seeking motivated entry-level professionals to join our IT Support division in Seattle. This full-time role offers hands-on experience with cutting-edge technology while contributing to a collaborative, growth-oriented environment. Perfect for recent graduates or career changers eager to build foundational technical skills. Enjoy competitive benefits, mentorship programs, and a clear path for advancement. Ready to start tomorrow? Apply now and transform your future!
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document all IT incidents and resolutions in ticketing systems
- Assist with network maintenance and security protocols
- Collaborate with senior IT staff on infrastructure projects
- Conduct employee training on new technologies
- Monitor system performance and report anomalies
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to start work immediately upon offer
- Customer service experience preferred
- CompTIA A+ certification a plus
- Valid US driver's license required