Job Description
Are you ready to launch a successful career in technology? Apex Digital Systems is urgently hiring Entry Level IT Support Specialists to join our high-performing team in Atlanta, Georgia.
We are looking for ambitious individuals who are eager to learn and grow. This is a fantastic opportunity for those looking to start tomorrow with a stable, well-respected company. We offer comprehensive training and a clear path for advancement.
Why Join Us?
- Immediate start available for the right candidates.
- Competitive salary and comprehensive benefits package.
- On-the-job training for future certification (CompTIA A+, Network+).
- Supportive and collaborative work environment.
Don't let this opportunity pass you by. Apply today to secure your future in the tech industry!
Responsibilities
- Provide Tier 1 technical support to internal employees and clients via phone, email, and in-person.
- Diagnose and resolve hardware and software issues efficiently and accurately.
- Assist in the setup, configuration, and maintenance of computer systems, peripherals, and networks.
- Document all technical issues, resolutions, and customer interactions in the ticketing system.
- Collaborate with senior engineers to troubleshoot complex network problems and improve system performance.
- Manage software installations, updates, and security patches.
- Conduct regular IT audits and ensure compliance with company policies.
Qualifications
- High School Diploma or GED required; Associate's degree in IT or related field is a plus.
- Basic understanding of computer hardware, operating systems (Windows/Linux), and peripherals.
- Strong problem-solving skills with a logical and analytical approach to troubleshooting.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a collaborative team.
- Willingness to learn new technologies and adapt to a fast-paced environment.