Job Description
Are you ready to launch your career in the technology industry? TechFlow Houston is currently seeking motivated individuals for our Entry-Level IT Support Specialist position. This is a unique opportunity to join a dynamic team with no prior experience required—we provide comprehensive, hands-on training starting immediately.
Why Join Us?
- Start Tomorrow: Immediate start date for the right candidate.
- Full Training Provided: We believe in growing talent from within. Learn the ropes of IT support from senior mentors.
- Career Stability: Join a growing sector with high demand for skilled technicians.
Don't let a lack of experience stop you from pursuing your passion for technology. Apply today to begin your journey in Houston, TX.
Responsibilities
- Provide first-tier technical support and troubleshooting for hardware and software issues.
- Assist in the deployment and configuration of new workstations and peripherals.
- Document all technical issues, resolutions, and procedures in the ticketing system.
- Maintain a clean and organized IT workspace and inventory system.
- Collaborate with the senior IT team to implement system improvements.
- Respond to help desk tickets via phone and email in a timely manner.
Qualifications
- High School Diploma or GED required (Associate’s degree in IT or related field is a plus).
- Basic computer literacy and familiarity with Windows and Mac operating systems.
- Strong desire to learn and a positive attitude towards problem-solving.
- Excellent verbal and written communication skills.
- Reliable transportation and ability to work onsite in Houston.