Job Description
Launch your tech career tomorrow with TechNova Solutions! We're seeking passionate Entry Level IT Support Specialists to join our dynamic Seattle team. No experience needed – just drive and eagerness to learn. Enjoy competitive pay, comprehensive benefits, and hands-on training in cutting-edge technology. Be part of a company that invests in your growth and offers immediate start dates. Transform your potential into a rewarding career in Washington's thriving tech hub.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Troubleshoot hardware/software issues including Windows OS and Microsoft Office
- Install/configure computer systems, networks, and peripherals
- Maintain IT asset inventory and documentation systems
- Collaborate with team to implement new technology solutions
- Train staff on software usage and security protocols
- Monitor system performance and escalate complex issues
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of computer hardware and software systems
- Excellent communication and customer service skills
- Ability to troubleshoot technical problems independently
- Strong organizational and time management abilities
- Willingness to learn new technologies and systems
- Valid Washington driver's license (for occasional site visits)