Job Description
Join our dynamic team as an Entry Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving and customer service. This is your chance to gain hands-on experience with cutting-edge systems while working in a collaborative environment. Start Tomorrow – no experience needed, just drive and willingness to learn!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software issues
- Document all support tickets and solutions in our CRM system
- Assist with network security protocols and data backups
- Collaborate with senior IT staff on system upgrades
- Train users on new software and company systems
- Maintain inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/Mac operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- Valid driver's license and reliable transportation