Job Description
Launch your tech career with our fully paid training program! TechFuture Academy in Fort Worth is seeking motivated individuals to become IT Support Specialists. No prior experience required – we provide comprehensive training in networking, cybersecurity, and system administration. Our 12-week program combines classroom instruction with hands-on labs, followed by guaranteed placement with our partner companies. Join a growing team and build valuable skills while earning a competitive salary.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware and software systems
- Monitor network performance and security protocols
- Document technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams on IT projects
- Train end-users on new technology implementations
- Maintain compliance with company security policies
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to learn new technologies and systems
- Valid driver's license and reliable transportation