Job Description
Launch your tech career with TechGrowth Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Raleigh, NC. No experience necessary – we provide comprehensive training and mentorship to help you succeed. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for growth. Join us and start making an impact tomorrow!
Responsibilities
- Provide technical support and troubleshooting for hardware/software issues
- Assist with network administration and system maintenance
- Document IT processes and maintain accurate records
- Collaborate with team members to resolve technical challenges
- Contribute to cybersecurity initiatives and best practices
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic knowledge of computer systems and networks
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- Eagerness to learn new technologies and systems