Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your career with our comprehensive paid training program! We're urgently hiring motivated individuals in Denver, CO to provide exceptional technical support to our clients. No prior experience required - we'll equip you with industry-leading certifications and hands-on experience in networking, cybersecurity, and cloud technologies. This is your golden opportunity to transition into high-demand IT roles while earning a competitive salary.
Why Join Us?
- 6-week paid training program covering CompTIA A+ and Microsoft Azure Fundamentals
- Direct career progression to senior IT roles upon certification
- Comprehensive benefits package including health insurance and 401(k)
- Collaborative work environment in Denver's tech hub
Responsibilities
- Provide tier-1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot desktop hardware and softwareDocument all IT issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex network infrastructure
- Participate in cybersecurity awareness training and best practices
- Assist with hardware inventory management and asset tracking
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license (required for on-site support)
- Passion for technology and continuous learning
- U.S. citizenship or work authorization required