Job Description
Launch your career in technology with our comprehensive paid training program! TechAdvance Solutions is seeking motivated individuals for our Entry-Level IT Support Specialist position in Sacramento. No prior experience required – we invest in your growth through hands-on training, mentorship, and industry certifications. Join our innovative team where you'll build foundational skills in network administration, cybersecurity fundamentals, and system troubleshooting. Enjoy competitive compensation, career advancement opportunities, and a supportive environment designed to transform beginners into tech professionals. Apply today and start your journey toward a rewarding IT career!
Responsibilities
- Provide technical support to internal staff via phone, email, and in-person assistance
- Diagnose and resolve hardware/software issues including desktops, printers, and network devices
- Document technical procedures and maintain accurate service records
- Assist with software installations, updates, and system configurations
- Collaborate with senior team members on infrastructure projects
- Participate in weekly training sessions to develop technical expertise
- Contribute to knowledge base articles and troubleshooting guides
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and familiarity with Microsoft Office Suite
- Strong problem-solving skills and attention to detail
- Excellent written and verbal communication abilities
- Willingness to obtain CompTIA A+ certification during training
- Ability to work independently and in team environments
- Valid California driver's license may be required for site visits
- Pass background check and drug screening