Job Description
Launch your tech career in Sacramento with our comprehensive paid training program! TechStart Careers is seeking motivated individuals to join our IT Support team, where you'll gain hands-on experience in network administration, cybersecurity, and system maintenance. No prior experience required – we provide all necessary training and certifications. Enjoy competitive pay, full benefits, and a clear career growth path in one of California's fastest-growing tech hubs.
Responsibilities
- Provide Tier 1 technical support to internal staff via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Monitor network performance and security protocols
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Participate in weekly training sessions and certification programs
- Assist with cybersecurity best practices implementation
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal and written communication skills
- Ability to work collaboratively in team environments
- Eagerness to learn technical concepts and systems
- Customer service mindset and patience
- Valid California driver's license (for occasional site visits)