Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists to join our remote-first team in Las Vegas. No prior experience required—we provide all the training you need to succeed in this full-time role. Enjoy competitive compensation, flexible remote work, and clear growth paths into cybersecurity, cloud infrastructure, or DevOps. If you're passionate about technology and eager to learn, this is your golden ticket to a high-demand career.
Responsibilities
- Provide remote technical support to clients via phone, chat, and email
- Install, configure, and troubleshoot hardware/software systems
- Document support tickets and maintain knowledge base articles
- Collaborate with senior engineers on complex network issues
- Participate in ongoing skills development training sessions
- Monitor system health and perform routine maintenance tasks
- Adhere to IT security protocols and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Self-motivated with ability to learn technical concepts quickly
- Comfortable working independently in a remote environment
- Valid driver's license and reliable transportation for occasional on-site visits