Job Description
Launch your tech career with comprehensive paid training! TechGrowth Solutions Inc. is seeking motivated Entry-Level IT Support Specialists in San Jose. No prior experience required – we'll provide hands-on training in network administration, cybersecurity fundamentals, and system troubleshooting. Join our dynamic team to gain real-world experience while growing professionally in Silicon Valley's thriving tech ecosystem.
What We Offer:
- 4-week paid training program covering industry certifications
- Mentorship from senior engineers
- Clear career progression path to senior roles
- Comprehensive benefits package including health insurance
- Flexible hybrid work options after training
Transform your passion for technology into a stable career with us!
Responsibilities
- Provide technical support for hardware/software issues
- Assist with network setup and maintenance
- Document IT procedures and solutions
- Collaborate with cross-functional teams
- Participate in security awareness training
- Support cloud infrastructure management
- Resolve helpdesk tickets within SLA
Qualifications
- High school diploma or equivalent
- Basic computer literacy required
- Strong problem-solving abilities
- Excellent communication skills
- Willingness to learn new technologies
- Customer service mindset
- Ability to work in a fast-paced environment