Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists in Austin, TX. No experience required – we provide everything you need to succeed. Our 12-week paid training covers networking, cybersecurity fundamentals, cloud computing, and customer service excellence. Join a collaborative team where your growth is prioritized, and transform your passion for technology into a rewarding career path.
Responsibilities
- Provide technical support and troubleshooting for hardware/software systems
- Install and configure network equipment and software applications
- Document IT procedures and maintain accurate system records
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior engineers on complex technical issues
- Deliver exceptional customer service to internal and external clients
- Participate in ongoing skills development training sessions
Qualifications
- High school diploma or equivalent (technical certification a plus)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Eagerness to learn technical concepts and new technologies
- Excellent communication and teamwork skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license and reliable transportation
- Must pass background check and drug screening