Job Description
Launch your tech career with TechStart Innovations! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic Oklahoma City team. This immediate-start role offers hands-on experience in cutting-edge technology environments while receiving mentorship from industry veterans. Perfect for recent graduates or career changers eager to build foundational IT skills in a supportive, growth-oriented culture. Start tomorrow – apply today!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and chat
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with network troubleshooting and basic system administration tasks
- Document all support tickets and maintain knowledge base articles
- Collaborate with senior team members on complex technical resolutions
- Participate in system upgrades and IT infrastructure projects
Qualifications
- High school diploma or equivalent; IT certifications (CompTIA A+, Google IT Support) preferred
- Basic understanding of Windows/macOS operating systems and networking concepts
- Strong problem-solving skills with attention to detail
- Excellent written/verbal communication abilities
- Customer service mindset with patience and empathy
- Ability to work independently and in team environments