Job Description
We are looking for ambitious individuals to join our rapidly growing team in Omaha, NE. This is an excellent opportunity for recent graduates or those looking to start a career in Information Technology without prior professional experience. We provide comprehensive on-the-job training and mentorship to help you succeed.
Why Apply?
- Urgent Hiring: Positions available immediately.
- Zero Experience Required: We train you from the ground up.
- Competitive Salary: $45k - $55k plus benefits.
- Modern Environment: Work with cutting-edge technology.
Take the first step in your technical career today.
Responsibilities
- Technical Assistance: Provide first-level support to employees regarding hardware, software, and network connectivity issues.
- System Installation: Assist in the setup, configuration, and maintenance of workstations and peripherals.
- Ticket Management: Log and track technical support requests in our ticketing system to ensure timely resolution.
- User Training: Conduct training sessions for new hires on company software and security protocols.
- Hardware Troubleshooting: Diagnose and repair common hardware failures and peripheral devices.
- Documentation: Maintain accurate records of technical issues and resolutions.
Qualifications
- Education: High School Diploma or GED required; Associate’s or Bachelor’s degree in IT, Computer Science, or related field is a plus.
- Technical Basics: Familiarity with basic computer operations (Windows/Mac) and the internet is preferred.
- Communication: Strong verbal and written communication skills to interact with non-technical staff.
- Problem Solving: Ability to troubleshoot problems logically and methodically.
- Enthusiasm: A genuine passion for technology and a willingness to learn new skills.
- Availability: Must be available to work full-time hours, Monday through Friday.