Job Description
Are you looking to kickstart your career in the tech industry without needing prior experience? Cleveland Tech Solutions is looking for ambitious, eager individuals to join our team as Entry-Level IT Support Specialists. We are a leading technology firm in the heart of Cleveland, dedicated to providing top-tier service and innovation. We offer comprehensive on-the-job training, mentorship, and a clear pathway for career advancement. This is the perfect opportunity for recent graduates or career changers ready to dive into the world of technology.
Why Join Us?
We provide a dynamic work environment where your growth is our priority. You will work alongside experienced professionals who are passionate about sharing their knowledge.
Responsibilities
- Provide Technical Assistance: Help employees troubleshoot hardware and software issues using our ticketing system.
- System Maintenance: Assist in the daily maintenance of office computers, printers, and network equipment.
- User Support: Deliver friendly and efficient support via phone, email, and in-person at the Cleveland office.
- Data Entry: Maintain accurate records of IT assets and service requests.
- Software Installation: Support the deployment of new software updates and applications for internal teams.
- Inventory Management: Assist in the inventory tracking of hardware and software licenses.
Qualifications
- Education: High school diploma or equivalent required; technical certifications are a plus but not mandatory.
- Experience: No prior IT experience required; we provide full training.
- Skills: Basic computer literacy (MS Office) and a willingness to learn new technologies.
- Soft Skills: Strong problem-solving abilities and excellent communication skills.
- Work Ethic: Reliable, punctual, and able to work well in a team environment.
- Location: Must be willing to work on-site in Cleveland, Ohio.