Job Description
Are you looking for an Entry Level Job in Columbus, OH with immediate start?
Apex Digital Solutions is currently seeking ambitious, self-motivated individuals to join our growing team as IT Support Specialists. This is a fantastic opportunity for recent graduates or career changers looking to break into the technology industry. We offer comprehensive training, a competitive salary, and a clear path for career advancement.
Why Join Us?
- Immediate Hiring: Start your career today with no waiting period.
- Great Pay: Earn $18 - $24/hour based on experience.
- Full Benefits: Health, dental, and vision insurance from day one.
We are looking for people who are eager to learn and ready to make an impact.
Responsibilities
- Provide exceptional technical support and troubleshooting for clients via phone, email, and remote access.
- Diagnose and resolve hardware and software issues efficiently.
- Conduct system maintenance and perform routine upgrades to ensure optimal performance.
- Document all technical issues and resolutions in our CRM system.
- Assist in the onboarding process for new clients and employees.
- Collaborate with senior technicians to improve service delivery and customer satisfaction.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or related field is a plus.
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Customer service-oriented mindset with a desire to help others.
- Willingness to obtain relevant industry certifications during employment.