Job Description
Launch your tech career with TechCorp Solutions! We're seeking motivated Entry Level IT Support Specialists to join our dynamic San Diego team. As a cornerstone of our operations, you'll gain hands-on experience in enterprise IT infrastructure while working alongside industry experts. This role offers structured training, career advancement pathways, and the opportunity to build foundational skills in a fast-growing tech hub. Enjoy competitive benefits, flexible work arrangements, and a collaborative environment that values innovation and professional growth.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Manage helpdesk tickets and resolve end-user inquiries within SLA
- Assist with system deployments, upgrades, and maintenance activities
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Participate in IT asset management and inventory control
- Support office technology setup and configuration
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to lift 25 lbs for equipment handling
- Valid California driver's license for occasional site visits