Job Description
Launch your career with TechCorp Solutions' paid training program for Entry Level IT Support Specialists in Jacksonville, FL! We're hiring motivated individuals to join our growing tech team with comprehensive on-the-job training. No experience necessary – we provide all the tools you need to succeed in the IT field. Enjoy competitive compensation, full benefits, and clear growth opportunities within our innovative organization.
Responsibilities
- Provide technical support to clients via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document all technical issues and resolutions in ticketing systems
- Collaborate with senior technicians on complex network issues
- Assist with cybersecurity best practices implementation
- Participate in ongoing training to enhance technical skills
- Support office equipment maintenance and updates
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet proficiency
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service experience preferred
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Must be available for daytime training hours