Job Description
Join our dynamic IT team at InnovateTech Solutions and launch your tech career in Phoenix's thriving tech hub! We're seeking passionate entry-level professionals to provide critical technical support and drive innovation. Enjoy competitive compensation, comprehensive training, and rapid career growth in a collaborative environment.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise systems
- Install, configure, and maintain network infrastructure
- Provide Tier 1 helpdesk support to internal stakeholders
- Document technical procedures and create knowledge base articles
- Assist with cybersecurity protocols and data backup processes
- Collaborate with senior engineers on complex technical projects
- Monitor system performance and optimize IT workflows
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 30lbs and work in server environments