Job Description
Launch your tech career with InnovateTech Solutions! We're seeking passionate entry-level IT professionals to join our growing team in Tulsa. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge technologies while supporting our clients' digital transformation. Enjoy comprehensive training, mentorship from industry veterans, and a collaborative environment that values innovation. What you'll love: Competitive benefits, flexible work options, and clear career advancement paths. Ready to build your future in tech? Apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on system upgrades and projects
- Monitor security protocols and assist with cybersecurity initiatives
- Train end-users on new technologies and best practices
- Participate in on-call rotation for critical system support
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS, Active Directory, and networking fundamentals
- Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Jira)
- Strong problem-solving skills with attention to detail
- Excellent communication abilities and customer service mindset
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation