Job Description
Launch your career in technology with comprehensive paid training at TechNova Solutions! We're seeking motivated Entry-Level IT Support Specialists in Charlotte to join our growing team. No prior experience required – we'll provide all the training you need to succeed. Enjoy competitive pay, career advancement opportunities, and a collaborative environment where your growth is our priority. Join us and build a future in tech!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and resolutions in ticketing systems
- Assist with network administration and security protocols
- Participate in ongoing training programs to enhance technical skills
- Collaborate with senior IT staff on complex projects
- Maintain inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and communication skills
- Basic computer literacy (Windows, Microsoft Office)
- Eagerness to learn new technologies
- Ability to work in a team environment
- Customer service mindset
- Valid driver's license (for occasional equipment transport)
- No prior IT experience required – training provided!