Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and launch your career in technology! We provide comprehensive paid training to equip you with industry-leading skills in network administration, cybersecurity, and cloud systems. Our collaborative culture fosters growth through mentorship programs and continuous learning opportunities. Enjoy competitive benefits including health insurance, 401(k) matching, and flexible work arrangements. Apply today to become part of Houston's fastest-growing tech employer!
Responsibilities
- Provide technical support to employees via phone, email, and in-person troubleshooting
- Install, configure, and maintain hardware and software systems
- Document IT processes and maintain accurate inventory records
- Collaborate with senior technicians on network security protocols
- Participate in cross-departmental tech initiatives
- Assist with system upgrades and patch management
- Deliver user training on new technologies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of operating systems (Windows, macOS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Eagerness to learn new technologies through our training program
- CompTIA A+ certification (or willingness to obtain post-hire)