Job Description
Join our dynamic team as an Entry Level IT Support Specialist in Colorado Springs! We're urgently hiring motivated individuals with no prior experience—our comprehensive paid training program will equip you with industry-leading skills. This is your gateway to a thriving career in technology with competitive benefits and growth opportunities. Don't miss this limited-time opportunity to launch your IT career in one of Colorado's fastest-growing tech hubs!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior technicians on complex troubleshooting
- Conduct user training on new technologies and procedures
- Assist with system updates and security protocols
- Participate in after-hours on-call rotation (rotational)
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet proficiency
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and adaptability
- Willingness to complete paid certification training
- Valid driver's license and reliable transportation
- Must be authorized to work in the US