Job Description
Join our dynamic IT team at Innovatech Solutions Inc. and launch your career in technology! We're seeking passionate entry-level professionals to provide essential technical support and maintain our digital infrastructure. This role offers hands-on experience with cutting-edge systems while serving Albuquerque's growing tech sector. Enjoy competitive benefits, mentorship from senior engineers, and opportunities for professional growth in a collaborative environment.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Document IT procedures and maintain accurate asset inventories
- Assist with cybersecurity protocols and data protection initiatives
- Collaborate with team on system upgrades and maintenance projects
- Deliver user training on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic understanding of networking concepts (TCP/IP, DNS)
- Familiarity with Windows OS and Microsoft Office Suite
- Customer service experience with strong communication skills
- CompTIA A+ or similar certification preferred
- Ability to troubleshoot hardware/software problems independently
- Valid driver's license and reliable transportation