Job Description
Join our innovative team at NashTech Solutions and kickstart your IT career in Nashville's thriving tech hub! We're seeking passionate entry-level professionals eager to grow in a dynamic environment. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge technology while providing essential support to our clients. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans. Why NashTech? We foster career growth through structured training programs and internal advancement opportunities. Apply now to become part of Nashville's next-gen tech workforce!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Diagnose and resolve user issues via phone, email, and remote assistance
- Install, configure, and maintain workstations and peripherals
- Document technical processes and create knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
- Monitor system performance and security protocols
- Assist with onboarding new employees and IT asset management
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows, macOS, and Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Customer service experience with strong communication skills
- CompTIA A+ or similar certification preferred
- Ability to troubleshoot hardware and software issues methodically
- Proactive learning attitude and eagerness to expand technical skills
- Valid driver's license for occasional on-site visits